In accordance with the provisions of the Consumer Protection and Defense Code, Alejandra Maxera Astengo, with RUC 10732030927 and address in Las Casuarinas de Monterrico, District of Santiago de Surco, Province of Lima, Peru, with email hello@alemax.design, offers you a Complaint Book. By entering your data in the Complaint Book, you consent to the treatment of your personal data for the resolution of your claim.

Date of Claim:

Information about the person submitting the claim:

Type of Document:Select one*DNIForeign Registration Card

For minors, please provide information for father, mother or legal representative:

General Information:

Product or Service Ordered:Select one*ProductService

Type:Select one*ClaimComplaint

I declare that I have read and accepted the Terms and Conditions and the Privacy Policy. I certify that the information provided is accurate and true.* The response to this claim or complaint will be sent to the email address provided in this form.
* The formulation of the claim does not preclude the use of other means of dispute resolution, nor is it a prerequisite for filing a complaint with INDECOPI.
* The supplier must respond to the complaint within a period not exceeding thirty (30) calendar days, being able to extend the period up to thirty (30) more days, prior communication to the consumer.
*You can print this sheet by pressing Ctrl + P

Sent! I'll reach out to you soon.

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